Cancerbackup: Email enquiry

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Email our Cancer Information Service

Please use this form to email your cancer enquiry to our specialist cancer nurses. These details help our nurses to fully answer your query. Confidentiality is essential to Cancerbackup's services. For more information on this please read our privacy statement.

If your enquiry is urgent, you may prefer to speak to a specialist cancer information nurse on our free helpline, which is open Monday to Friday 9am to 8pm. The number is 0808 800 1234.

Before you email us, please read this:

Unfortunately, we are unable to reply to questions about cancer from outside the United Kingdom. This is because there are differences in health service and care in other countries. However, if your question is about a person with cancer that is in the United Kingdom we will try to assist.

If you are emailing about a person with cancer in another country, we have a list of cancer organisations in other countries. Cancer Research UK also have a list.

We realise there are a quite a few questions, but the more our cancer specialist nurses know about your situation, the better they can answer your question.


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The next two questions are to help us improve our service. You are not obliged to fill them in, and any information you do provide will remain anonymous. 


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Please answer this simple question. It helps us reduce spam and improve the service.


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What is 10+10?

You must fill in boxes marked *

Additional Help

Your full name: Please add your first name

How old are you: Please tell us how old you are

Email address for our reply : Please provide your email address, please check it because we need it to send you your reply.

Confirm email address: Please confirm your email address by writing it here too, so we can contact you with your reply

Person with cancer: If you have cancer, put me, otherwise choose the best description of who it is that has cancer

Age of person with cancer: How old is the person with cancer. If you have cancer, how old are you?

Sex of person with cancer: Is the person with cancer male or female? If you have cancer are you male or female?

What type of cancer is it?: Please choose the cancer that you are asking the question about.

Is it anywhere else?: Has the cancer spread anywhere else in your body?

What treatment has been given?: What treatment have you had for your cancer?

Your question for our nurse: Please keep your question as focused as possible, then add any extra information in the next box.

Any other information our nurse might find useful: Please add in anything you think might help our nurse answer your question.

What is your ethnic group?: These questions are to help us improve our service, you are not obliged to answer them.

What is (was) your job or main occupation?: This question is not obligatory.

Cancerbackup respects the privacy and confidentiality its visitors. We will never knowingly disclose identifiable information to third parties. For more information please see our Privacy statement.


The best cancer information for everyone
Cancerbackup has merged with Macmillan Cancer Support. We will be providing the same high quality, expertly developed information about cancer and now we can make it available to everyone who needs it.